At Yuko Amazing, we’re committed to providing a smooth and reliable shopping experience. Please review our Cancellation & Refunds Policy, which covers returns, exchanges, refunds, and order cancellations.
Returns
We accept returns under the following conditions:
- Return Window: Within 7 days of delivery
- Item Condition: Items must be unused, unwashed, and returned in their original packaging with all tags intact
- Required: Proof of purchase (order ID or invoice)
Non-returnable items include:
- Items marked as non-returnable or final sale
- Personal hygiene products (e.g., pillows, mattress protectors)
- Customized or personalized items
Note: Please do not send your product back to the manufacturer. Contact us first to initiate a return.
Shipping for Returns
If you’re returning an item due to personal preference or change of mind:
- You must mail the product to the return address we provide after your return request is approved
- You will be responsible for paying the return shipping costs
- Original shipping charges (if any) are non-refundable
- If your refund is approved, the return shipping cost will be deducted from your refund
If you’re returning a defective or damaged product, YukoAmazing will cover the return shipping cost. Please email us with your Order ID and supporting photos to initiate a return.
Note:
- Return transit times may vary depending on your location
- For high-value items, consider using a trackable shipping service or shipping insurance — we do not guarantee receipt of untracked returns
Exchanges
We offer exchanges only for defective or damaged products.
To request an exchange for the same item, please email us at contact@yukoamazing.com within 7 days of receiving your order. Include your Order ID and photos.
Exchanges are subject to stock availability.
Order Cancellations
- Orders can be cancelled only before they are shipped
- Once shipped, cancellations are not possible
- You may still return the item after delivery (if it meets the return conditions)
To cancel, please contact us promptly with your Order ID at contact@yukoamazing.com.
Refunds
- Refunds are processed after we receive and inspect the returned item
- You will be notified via email regarding the approval or rejection of your refund
- If approved, the refund will be issued to your original payment method within 5–7 business days
Late or Missing Refunds
If you haven’t received your refund:
- Recheck your bank account
- Contact your credit card company
- Then check with your bank
If you’ve done all this and still haven’t received your refund, please contact us at contact@yukoamazing.com
Need Help?
Have questions about returns, exchanges, cancellations, or refunds?
Email us at: [contact@yukoamazing.com]
Phone: +91-6375443393