This Shipping Policy applies to all orders placed on www.yukoamazing.com. Please read it carefully before making a purchase.
Order Processing
- All orders are processed within 1–2 business days (excluding Sundays and public holidays).
- You will receive an order confirmation email after placing your order, and a separate shipping confirmation email once your order has been dispatched.
Delivery Timeframes
- Domestic Shipping (within India): 3–7 business days from the date of order.
- International Shipping: 15–35 business days from the date of order confirmation (confirmation occurs once the customer accepts and pays the applicable shipping charges).
- Delivery times may vary depending on your location, courier delays, or customs processing (for international orders).
Shipping Charges
- Domestic shipping within India is free of charge.
- International shipping charges will be calculated individually and communicated to the customer via email. These charges cover courier/shipping costs only.
- Customers must confirm acceptance of the international shipping charges before the order is processed.
- If the customer chooses not to accept the charges, they may cancel the order, and a full refund will be provided.
Customs Duties, Taxes & Import Charges
- Customs duties, taxes, or import charges imposed by the destination country are not included in the shipping charges and are the responsibility of the customer.
- These fees are typically collected by the courier or customs upon delivery.
- Example Calculation:
- Product Price: $100
- International Shipping (quoted by Yuko Amazing): $20
- Customs/Import Fees (paid to courier by customer): $15–$30 (depending on destination country)
- Total cost to customer: $120 + customs/import fees
- Customers are encouraged to check their country’s customs regulations or calculators to estimate import charges.
Order Tracking
- Once your order is shipped, you will receive tracking details via email.
- You can use this tracking number to check the status of your delivery.
Delays & Exceptions
- While we aim to deliver within the stated timeframes, delays may occur due to factors outside our control (e.g., courier delays, natural disasters, strikes, or customs clearance issues).
- We are not responsible for delays caused by third-party couriers, but we will assist you in tracking and resolving issues wherever possible.
Contact Us
If you have any questions regarding shipping, please reach out to us:
📧 Email: contact@yukoamazing.com
📞 Phone: +91-6375443393